Colne Valley Railway Ticket Portal

FAQs / Help

Is the train a steam train?

No. Our train is a vintage Bubble Car – it has very comfortable seats, heating and offers better views (drivers eye!)

Is there an onsite car park?

Yes! It is free to use! It is fully accessible.

Is Santa near me and where is the Colne Valley Railway?

We are about 30 minutes from Colchester and 20 minutes from Braintree.

My child is under 1 year, do I need a ticket?

Yes. Children of any age under 3 can meet Santa; they are not charged the full price. See ticket information for pricing.

What dates are the santa specials running?
The trains run every weekend in December with the final day on Christmas Eve. Dates: 6th & 7th, 13th & 14th, 20th & 21st and then 23rd & 24th.
Is advanced booking required?

Yes. We will be unable to have guests meet Santa without booking in advance.

What is included in my ticket?

Tickets cover access to the site for the rest of the day you visit, train rides, time with Santa, and access to the workshop with the elves.

Do I need to reserve a seat for my dog?

No, seat reservations are required only for humans. We kindly ask not to have dogs on seats.

Will the buffet be open?

Yes! It will be serving hot and cold food along with Christmas treats – including mulled wine!

Do we have to wear anything in particular?

Something Christmassy! Jumpers and hats are sure to make Santa smile.

 

If the weather is wet and cold, we recommend wrapping up warm and wearing sensible shoes. All of our activities are indoors, but some outside areas may be slippery or have puddles.

Can the buffet cater for allergies or dietary requirements?

Unfortunately, no. Our buffet is in an ex buffet coach, and the small kitchen space we have creates an increased risk of cross-contamination, so we currently cannot offer options for specific food allergies or intolerances.

 

We can cater for vegetarians.